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Plumbing repairs and leak investigation in London

From leak investigation to fixture replacement and hot-water faults, we provide plumbing support for houses, apartments and managed buildings. We assess the cause, explain the proposed work and coordinate access where neighbouring properties or communal areas are affected.

For homeowners

Support for leaks, worn fittings and plumbing upgrades, with the cause assessed before the appropriate repair or replacement is recommended.

For landlords and property teams

For leaks involving neighbouring properties or communal areas, we coordinate attendance around the access arrangements agreed with occupants and managing agents.

Plumbing

Services we provide

Leak investigation and repairs

Locating and repairing leaks from pipework, joints, waste traps and appliances, including water ingress affecting neighbouring properties.

Taps, toilets and valves

Dripping taps, running cisterns, fill and flush valves, isolation valves and stopcock replacement.

Hot water

Unvented and vented cylinders, immersion heaters and hot-water faults, coordinated with gas work where a boiler is involved.

Bathroom and kitchen plumbing

Basins, WCs, showers, mixers, sinks and connections for washing machines and dishwashers.

Drainage at fixtures

Slow or blocked sinks, basins, baths and showers, and replacing damaged waste pipework.

Radiators and pipework

Radiator valves, replacements and repairs to visible heating pipework.

Planning your visit

Details to help us prepare

  • 01The location of the leak and whether it is continuous or intermittent
  • 02The location and accessibility of the stopcock, if known
  • 03Photographs of the affected area and visible pipework
  • 04Any neighbouring properties or managing agents involved

Important information

If water is entering through a ceiling or near electrical fittings, isolate the water at the stopcock if it is safe to do so, and avoid the affected electrical equipment.

Questions

Frequently asked questions

Can you investigate leaks from a neighbouring property?

We can investigate where access to the suspected source can be arranged. Please provide the relevant occupant or managing agent details so attendance can be coordinated.

Can you assess hot-water faults?

We assess hot-water faults and the associated plumbing. Gas appliance work requires a Gas Safe registered engineer; the appropriate attendance will be confirmed when you enquire.

Can you supply and install replacement fixtures?

We can supply and install toilets, basins and other plumbing fixtures, or install suitable items you have purchased. Please provide product details so compatibility can be reviewed.

What should I do before an engineer attends?

If there is an active leak and it is safe to do so, isolate the water at the stopcock or local isolation valve and move belongings clear. Avoid affected electrical fittings. Call 020 8609 4644 for assistance with arranging attendance.

Contact

Discuss your requirements with our team.

Contact our team about a repair, inspection or planned project. We aim to respond to direct enquiries the same day and will confirm appointment availability once we understand your requirements.

Email draft

Prepare your enquiry

Create a pre-filled email to info@mfgoffice.co.uk in your preferred email app. You can review the details and attach photographs before sending. This page does not send your enquiry automatically.

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